Shipping & Returns
Personal Couture is happy to ship anywhere in the United States! We will gladly package your shipment and ship with tracking for a flat rate of $10. Or, if you live in the Huntsville, AL area, just choose “store pick-up” as your complementary mailing option and your package will be waiting on you to pick up at the store at your convenience!
We gladly accept exchanges for STORE CREDIT or MERCHANDISE EXCHANGE ONLY within ten days of purchase. The package MUST BE RECEIVED by Personal Couture by the tenth day from the date of purchase on the receipt. If merchandise is not received by the 10th day, we will not process the return at all. Merchandise must be clean and unworn with tags attached and receipt included! We withhold the right to examine all exchanges for signs of stains or wear and to make the judgment of whether or not to accept the merchandise if it shows signs of distress.
**Please note, all sale items over 25% off are FINAL SALE.**
All store credits issued must be used within 6 months from date of issue, are non-transferable, and are not redeemable for cash, no exceptions.
Shipping charges are non-refundable.
We value our customers and will do our very best to provide each and every customer with a fabulous shopping experience!